Your data

Privacy Policy

Last updated: March 2025

1. Introduction

Guard Conciergerie Luxury Care ("we") is committed to protecting the privacy of users of its website. This privacy policy explains how we collect, use and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Moroccan legislation.

2. Data Collected

We only collect data necessary for the provision of our services: • First and last name • Email address • Phone number • Property type and location • Message and additional information • Browsing data (technical cookies)

3. Purposes of Processing

Your data is used for: • Responding to your contact and evaluation requests • Offering our concierge and rental management services • Improving our website and services • Complying with our legal and regulatory obligations

4. Legal Basis for Processing

The processing of your data is based on your explicit consent when submitting the contact form, and on our legitimate interest in responding to your requests and improving our services.

5. Data Retention

Your personal data is retained for a maximum period of 3 years from the last contact. Beyond this period, it is deleted or anonymized, unless there is a contrary legal obligation.

6. Data Sharing

We do not sell, rent or share your personal data with third parties for commercial purposes. Your data may only be passed on to technical service providers (hosting, email service) strictly within the framework of providing our services.

7. Your Rights

In accordance with the GDPR, you have the following rights: • Right of access — obtain a copy of your data • Right of rectification — correct inaccurate data • Right to erasure — request deletion of your data • Right to portability — receive your data in a structured format • Right to object — object to the processing • Right to restriction — restrict processing in certain cases

To exercise these rights, contact us at: guardconciergerie@gmail.com

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration or destruction. Our website uses the HTTPS protocol to secure data exchanges.

9. Cookies

Our website uses only technical cookies essential to the proper functioning of the site (session management, language preferences, theme). These cookies are not used for advertising or behavioral tracking purposes.

10. Changes

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an updated date. We encourage you to regularly review this page.

11. DPO Contact

For any questions regarding the protection of your personal data, you can contact our data protection officer at:

Guard Conciergerie Luxury Care

Marrakech, Morocco

guardconciergerie@gmail.com

+212 6 63182628